Title : A 5-step empathetic model (5-SEM) for medical professional communication
Abstract:
Although empathy education for healthcare professionals is often advocated, a theoretically based measurable practical model has been missing. In this presentation, I would present a Five Stage Model for Empathetic Communication (5-SEM) and a measurement scale. The suggested measurement’s aim is to assist healthcare professionals to evaluate the effectiveness and contribution of the 5-SEM in terms of its effectiveness in improving the well-being of professionals, levels of trust, and patient motivation to collaborate. The 5-SEM is designed to become an integral part of natural communication. In this presentation, the 5-SEM model is elaborated both technically and theoretically in order to demonstrate its rationale and its mechanisms in the production of empathetic communication.
Audience Take Away Notes:
- Audiences will be able to use the module for empathetic communication in their daily work and life. It can become a natural and easy part of communication and at the same time very effective in enhancing relationships with colleagues, and patients as well as promoting well- being
- Other faculty could use this research to expand their research or teaching since it provides both a practical module that can be taught and a measurement tool that can be designed according to different research and teaching aims?
